Have a question about Steadyrack products, shipping, returns, warranty policies or something else? You’ll most likely find the answer here. For all other concerns and inquiries please get in touch with our Support Team.
ProFlex is the world’s most advanced vertical pivoting bike rack. Featuring a new modern aesthetic, increased load capacity (can now hold bikes up to 55kg/121lbs), a SteadySpine which allows for the seamless integration of the new GearMate storage organiser system, removable rear tyre rest allowing for the mounting plate to be used with future products (watch this space) as well as new SteadySaddle which allows for bikes with fenders or mudguards. Basically the ProFlex does everything the Classic does and more!
Yes! The ProFlex comes in three sizes, Narrow for bikes with a tyre width of up to 2.1” (Road, Gravel, City, BMX, eBike, Fender), Wide for bikes with a tyre width of up to 2.8” (MTB, eMTB, Fender, Gravel) and Fat for bikes with a tyre width of up to 5” (Fat, Cruiser, Fender, Plus, eBike)
Yes, the ProFlex still has our pioneering pivoting feature allowing for pivoting on either side of the rack to maximise space saving.
Yes! While the Classic range racks could hold up to 35kg, the new ProFlex can hold bikes up to 55kg.
Yes, our innovative SteadySaddle allows for bikes with or without fenders or mudguards. If you have a minimum of 20mm or 3/4 Inch clearance between tyre & stays, then your bike will be compatible.
Yes, ProFlex follows the same principles of the Classic range but now includes easier installation of the end caps with our slide-and-click system. Check out our ProFlex installation video for more.
If you have installed your existing rack onto a timber surface and have used the vertical mounting holes (timber installation), the ProFlex can be installed using the same holes. If it is installed using the horizontal mounting holes (masonry installation), you will need to mark out the vertical mounting holes on your existing rack before removing, and then the ProFlex rack can be installed by drilling new vertical mounting holes.
Yes! Our new ProFlex includes a SteadySaddle which allows for bikes with fenders and mudguards. We also have a specific ProFlex Fat Rack for bikes with tyre width’s up to 5’’.
For bikes being stored for long periods without use, regularly rotating the tyre will ensure there isn’t too much pressure being put on the same point for prolonged periods.
The ProFlex saddle is an improved design to avoid getting caught in the tyre lugs. The shape and thickness is carefully designed to maximise flexibility and strength.
GearMate is our new storage organiser system that seamlessly integrates with all Steadyrack bike racks. Whether you’re storing your helmet, gloves, shoes, gels and other cycling accessories, the GearMate allows you to store everything in one place. In addition, the adaptable and customisable system allows you to arrange the GearMate your way with over 200 possible arrangements, it is as unique as your ride.
Yes, the GearMate is designed to work seamlessly with all Classic racks ( Road, MTB, Fat, and discontinued Fender and eBike). You will just need to buy a SteadySpine which allows for the GearMate products to attach and install.
Yes! One of the most unique features of the GearMate is its versality. With over 200 possible setups, you can arrange the GearMate to your needs. For example. If you install most of the components on the left side, you’ll maximise the pivoting space on the right side of the rack and vice versa. Check out our GearMate installation video for more information on how to install.
Currently we only sell the full bundle and SteadySpine. Please subscribe to be the first to know when we launch new products including components for the GearMate.
GearMate is made from high quality teflon coated aluminium and high gloss ABS plastic.
The weight rating of the GearMate is 10kg / 22lbs.
If you find that the SteadySpine is bowing when installed, it is likely due to an excess of weight loaded into the GearMate system. For additional security, there are an additional three fixing holes along the length of the SteadySpine which, when used, will offer added support.
Once you have installed the SteadySpine behind a Classic Range Rack, the rack will sit 6mm further off the wall than without the spine behind it. This does not impact the functionality of the rack.
The distance between the centre of the rack to the end of the longest bracket of the GearMate is 320mm. You can space your racks as close as 650mm apart and still use GearMate on both racks, however with them this close you need to slide on the bin/attachment onto the bracket before clipping it into the SteadySpine.
We have created multiple Steadyracks to suit various types of bikes. To find the correct Steadyrack for your bike, please visit our Choosing the Correct Bike Rack page to learn how to accurately measure your bike.
With a Steadyrack, there is no need to lift or juggle your bikes. Simply squeeze your back brake, grab the handlebars and walk backwards to lever the bike onto the rear wheel. Then you just roll your bike's front tyre in and out of the rack!
Yes – all of our racks feature our innovative pivot to the left and right.
The rear wheel rest/bracket is designed to prevent the bike from swinging from side to side when pivoting a bike in the rack. This keeps bikes safe and secure and eliminates damage to the wall. Your tyre is only required to have partial contact with the rest for it to perform its function. Simply place the rear wheel to the side you wish to pivot the bike. It works universally with all tyre widths, including fat tyres. Narrow tyres will generally sit deeper in the bracket (more than wide tyres).
Colgar una bicicleta en un Steadyrack no causará ningún daño a su cuadro, horquillas o ruedas. Ninguna parte del cuadro de la bicicleta toca el portabicicletas, sólo el neumático delantero, que se apoya en los brazos de acero.
Los portabultos Steadyracks se montan utilizando una tensión específica para las tuercas (ajuste de par = 5nm) que sujeta la columna central a los soportes de montaje superior e inferior. Este ajuste está diseñado para dar suficiente tensión al pivote para asegurar que las bicicletas puedan ser cargadas en cualquier ángulo sin que el rack se mueva demasiado. Al retirar las 2 tapas de plástico de la parte superior e inferior, las tuercas quedan al descubierto. Puede aflojar ambas tuercas para liberar más el portabicicletas, e igualmente puede apretarlas para bloquear el portabicicletas en su posición. Te recomendamos que las mantengas para que las cremalleras queden rígidas pero puedan pivotar.
El portaequipajes puede ser bastante rígido cuando se usa las primeras veces, luego se afloja un poco. Esto se debe al tipo de arandelas de fibra que utilizamos para ayudar al efecto de rigidez.
The racks are designed to cover a wide range of tyre widths. Some wider tyres will fit tightly in between the arms of the rack. As long as you can still release them by pulling on the handlebars with minimal force it's fine. It actually helps to ensure the bikes can't be easily dislodged. If you find you have to use excessive force to remove the bike you may need to change to a larger version of the racks.
No, it's not possible to lock the rack solid in one position. You can tighten the nuts sufficiently that the rack will be very hard to pivot which will effectively hold it in the one position. To do this you need to remove the 2 plastic mounting bracket covers (end caps) and tightening the 2 nuts that attach the central pivot bar to the mounting brackets. We recommend you check your fixings to your wall carefully and make sure they are very secure if you do this as any pressure sideways will put extreme pressure on the mounting brackets fixings.
No, you can load and unload the bike at any angle provided that the central pivot bar nuts are set to the factory setting of 5nM.
It really depends on the width of your handlebars and the pedals. It will fold until the handlebars touch the wall but not quite 90 degrees or flat to the wall. For a normal road bike bar, we would allow about 400mm or around 16 inches, and for a MTB with wider bars probably around 1m or 39 inches (give or take).
Al almacenar sus bicicletas verticalmente con un Steadyrack, podrá girar las bicicletas hasta 160 grados en cada dirección, colocándolas más cerca de la pared. Esto no sólo ahorrará espacio en el suelo, sino también más espacio en las áreas más pequeñas, lo que es útil cuando se comparte el espacio con un coche. El hecho de poder pivotar las estanterías de lado a lado, cuando se combina con el diseño del brazo, permite una flexibilidad de ubicación y un ahorro de espacio mucho mayor que cualquier otro producto. El diseño revolucionario y patentado de Steadyracks ayuda a ahorrar más de su valioso espacio en el suelo y puede montarse en prácticamente cualquier pared, con tan solo 350 mm entre cada estantería. Gracias a la acción giratoria/pivotante, las bicicletas que se almacenan en un Steadyrack pueden superponerse y, cuando no se utilizan, los brazos simplemente se pliegan para obtener aún más espacio.
The Steadyrack won’t work with a rear wheel because of the derailleur and gears. One of the main features is the way you roll your bike in and out; you don’t use a lifting action so you can do away with hooks. It’s very easy to balance the bike on the back wheel and push forward until the front tyre engages and then it just rolls up and drops into the 2 v shaped cradling points. The bike is then resting on a cushioned tyre not hanging by a hook.
The Steadyrack won’t work with a rear wheel because of the derailleur and gears. One of the main features is the way you roll your bike in and out; you don’t use a lifting action so you can do away with hooks. It’s very easy to balance the bike on the back wheel and push forward until the front tyre engages and then it just rolls up and drops into the 2 v shaped cradling points. The bike is then resting on a cushioned tyre not hanging by a hook.
Yes! Our new ProFlex Fat is a fender compatible rack that is suitable for tyres 2.8" - 5" and up to 55kg / 121lbs.
Yes - all our racks are compatible with most types of locks, including chain, cable and D-locks. It is important that you do not rely on the rack arms, as the bolts holding these to the rack frame can be undone.
Great question! The best process is to put the rear brake on and walk backwards to raise the bike up onto the rear tyre. This ensures that there is minimal effort used and absolutely no lifting required.
Como Steadyrack está diseñado para ser la solución definitiva de almacenamiento sin elevación, puede estar seguro de que almacenar su bicicleta en un Steadyrack no le causará ningún esfuerzo en la espalda. El diseño sin elevador facilita el almacenamiento incluso de bicicletas pesadas. Lea más sobre las ventajas de Steadyrack aquí.
Yes – our ProFlex Range comes in three sizes suitable for eBikes with or without fenders/mudguards.
In general, bike tyres will slowly lose their tyre pressure, regardless of how they are stored. A bike stored in a Steadyrack will not loose any more tire pressure than they would if stored on the ground. If bikes are stored in our racks for long periods of time, we just recommend doing routine pressure checks as per normal bike maintenance.
Due to the small space between the front tyre and the down tube on TT bikes you would need a ProFlex Narrow or Wide, depending on the tyre width.
Unfortunately, any wheels that are less than 16" in diameter will not fit in any of our Steadyracks. If you store a bike with smaller wheels, you risk not having the tyre come into contact with the two V-shaped cradling points, meaning the fork will rest on the rack before the tyre.
We found some success with placing Velcro straps on the bottom arm to shorten the distance between the 2 points, however the bikes are not as stable, and you would need to strap the wheel to the upper arm of the rack with Velcro as well.
Some of the newer plus size MTB tyres have extra-large shoulder lugs (tread) which take the overall width past the actual measurement marked on the sidewall. If your tyres have extra wide lugs you can still work to our sizes in our guide but it will be a tighter fit and will mean you have to push it into the rack and pull harder on the bike to dislodge it when you remove it. So yes it should fit in a mountain bike rack but will be a firm fit. If you don’t want to do that you should go to the next size up to the Fat Rack. The bike will sit nicely in the rack but the front wheel may fall to one side slightly due to the larger gap but it will be very easy to unload.
If the stays on your bike are very close to the tyre or rigid with no flexibility, there will not be room to fit the rack arms in between and you will not be able to mount the bike into this type of bike rack. If the fender stays are flexible, and you are comfortable with doing so, you can bend the stays to allow more room for the rack to fit.
The most suitable rack will depend on the measurements of your bike:
- Weight
- Tyre width
- Wheel diameter
- Fenders/no Fenders.
We have a step-by-step guide on our website that will help you measure your bike to find the best rack for you. Alternatively, if you would like to send us the above measurements of your bike, we can make a recommendation!
No recomendamos almacenar bicicletas con ruedas de menos de 16" de diámetro en nuestros portabicicletas. Si almacena una bicicleta con ruedas más pequeñas, corre el riesgo de que el neumático no entre en contacto con los dos puntos de sujeción en forma de V, lo que significa que la horquilla se apoyará en el bastidor antes que el neumático.
Encontramos algo de éxito colocando correas de velcro en el brazo inferior para acortar la distancia entre los 2 puntos, sin embargo las bicicletas no son tan estables, y necesitarías atar la rueda al brazo superior del portabicicletas con velcro también.
This is a common concern for many bike owners with these types of brakes and suspension. When your bike is hung up vertically, the fluid in your forks will run towards the seals and keep them lubricated. This will prolong their use, so it's actually good for your bike and forks to hang it vertically on our bike racks.
If you have hydraulic brakes on your bike, the fluid will run down when the bike is hung, so we advise pumping the brakes a few times when you take the bike off the rack if it's been there for a while. The shocks shouldn't leak when the bike is hung up, however if they do it's a good indication that the seals may need replacing.
We have done the research and spoken to several of the major brake and fork component manufacturers about this issue and the universal response is that hanging bikes up vertically does not cause the brakes or suspension forks to develop leaks. In fact many of the major bike and component manufacturers use and recommend our racks for storing bikes or parking staff bikes in their headquarters or both. As long as proper maintenance is completed on the bike and there are no pre-existing issues, then you will experience no issues. You may need to pump the brakes a bit if the bike has been in the rack for awhile, however, it is perfectly safe.
Read our blog post for more information about storing bikes with hydraulic brakes in Steadyracks.
Una de las principales características de nuestro diseño es el hecho de que es el portaequipajes más adecuado para las ruedas de carbono. La presión sobre la bicicleta es menor que la que se ejerce sobre ella y, sin duda, es mejor que los ganchos. La rueda queda acunada entre los dos puntos de acunado en forma de V que se crean al plegar los brazos y el neumático amortigua la rueda y la bicicleta. No debería ser necesario realizar ningún tipo de mantenimiento en sus llantas o ruedas si utiliza un Steadyrack.
Steadyracks are actually the perfect solution for storing carbon frame bikes and wheelsets! This is because our racks cradle the whole front wheel tyre, meaning there is no direct contact with the wheelset or bike frame. Additionally, there is less risk of damage from and to surrounding bikes as the racks are made to pivot and are hung by rolling the bike into the cradle instead of lifting the bike onto a hook.
Ideally, you want to choose a rack that is best suited to your bike’s specifications; tire width, tyre diameter and whether it has fenders/mudguards. However, we understand that sometimes the most flexible option is to have a rack that suits a variety of bikes. The good news is our racks are flexible, and you can store a narrower tire in a wider rack.
The only time this will not work is if the bike has fenders/mudguards, and it is trying to be stored in a rack that is not fender/mudguard compatible.
The only other thing keep in mind is that a narrower tyre in a wider rack will lean to the side due to the extra room in the lower rack arm; this does not affect the function of the rack at all but may look a bit different to how it would if the correct sized tyre was in the rack.
Nuestras guías de diseño y de espaciado están disponibles para su descarga en nuestro sitio web.
Cada estante se suministra con:
1 x Rear Tyre Rest
- Please note, the ProFlex SteadyRest comes with a mounting plate. The Classic Range Rear Tyre Rest comes individually.
1 x Installation kit with fixings for masonry and timber installs.
2 x Black End Caps
- Please note, the ProFlex SteadyClick End Caps and Classic Range End Caps are different.
5 Year Warranty
The ProFlex Range comes with an integrated GearMate SteadySpine.
Visite nuestra página de consejos de instalación para obtener más detalles.
La colocación de las estanterías depende de si quiere ahorrar espacio en el suelo, en la pared o en ambos. Hemos creado una práctica guía de colocación en la pared para ayudarte.
Ahorrar espacio en el suelo
Si quieres ahorrar espacio en el suelo, tendrás que colgar los portabicicletas más separados para poder utilizar el pivote para plegarlos más cerca de la pared. Si quieres plegarlas al máximo, lo mejor es separarlas lo suficiente para que las bicicletas no toquen la estantería de al lado cuando esté plegada.
Ahorrar espacio en la pared
Si quieres ahorrar espacio en la pared, puedes colgarlas más juntas. Ten en cuenta que cuanto más cerca estén unas de otras, menos podrán pivotar antes de tocar las bicicletas de ambos lados de la que está accediendo. También es posible que tengas que escalonar las alturas (una arriba y otra abajo) para evitar que los manillares se toquen entre sí. Lo bueno de nuestro diseño es que puedes poner las motos a una distancia de hasta 350 mm y en algunos casos incluso más cerca, pero aún así puedes crear un espacio de acceso pivotando las motos a ambos lados.
Un poco de los dos
Hemos comprobado que espaciar los portabicicletas a la misma altura y con una separación de unos 600 mm o 2 pies le dará un poco de ambas cosas. Las bicicletas se pueden plegar unas sobre otras, pero sólo sobresaldrán en el espacio del suelo la mitad de lo que lo harían si estuvieran en ángulo recto. A menudo esto significa que puedes meter un coche en tu plaza de aparcamiento junto a tus bicicletas.
Esto es sólo una guía, por lo que le recomendamos que compruebe el tamaño de sus bicicletas, el tipo y la anchura del manillar y el espacio disponible en la pared y en el suelo. Para obtener más información sobre el espaciado, visite nuestra página Guía de colocación en la pared.
Please visit our Installation Advice page for detailed instructions.
Como las fijaciones métricas no siempre coinciden con el tamaño exacto de la broca en varias regiones, si no está seguro le aconsejamos que lleve los tacos suministrados con su bastidor a su ferretería local o a un experto, y les pida el tamaño correcto de la broca para su equipo e instalación.
Por favor, tenga en cuenta que necesitará un tamaño diferente para el descanso del neumático trasero.
At the most, you will only need to use 4 - 2 for the top and 2 for the bottom.
Steadyracks cannot be fixed to any fragile surface including drywall, gyprock, plasterboard etc. They must be fixed to structurally sound surfaces capable of taking the weight of the bike and rack. Visit our Installation Advice page for detailed instructions.
Steadyracks cannot be fixed to any fragile surface including drywall, gyprock, plasterboard etc. They must be fixed to structurally sound surfaces capable of taking the weight of the bike and rack. Visit our Installation advice page for detailed instructions.
Steadyracks are designed for indoor storage, such as garages and sheds. Our position is we advise not to do this, however using Steadyracks to transport bikes is possible and some customers have had success in using Steadyracks for this in the past. Please be aware that it will void the warranty of the rack and we cannot guarantee that the bike or rack will remain free of damage during transit.
You can fix rails across the studs at your preferred mounting height and then you can space your racks along the rails. Another option is to fix a sheet of plywood (10-13mm, or 1/2 inch thick) across the top of your wall lining or studs and then screw your racks to the ply in the exact location you want them.
No.
Steadyracks can be installed into any structurally sound vertical surface.
It is NOT recommended that you install Steadyracks into Plasterboard or Drywall (also known as Gyprock). Fixing to Drywall, Plasterboard or Gyprock alone voids our warranty. Your racks must always be fixed to a suitable structural material capable of supporting the weight of the rack and the bike. The wall plugs/anchors supplied are for masonry use only.
Steadyracks can be installed into any structurally sound vertical surface. Fixings are provides for installing to Timber or Masonry (brick/concrete). If you wish to install the rack to any other type of surface - such as steel you will need to purchase additional fixings.
It is NOT recommended that you install Steadyracks into Plasterboard or Drywall (also known as Gyprock). Fixing to Drywall, Plasterboard or Gyprock alone voids our warranty. Your racks must always be fixed to a suitable structural material capable of supporting the weight of the rack and the bike.
Recomendamos instalar el soporte/reposo de la rueda trasera con su portabicicletas Steadyrack, pero si las circunstancias le impiden instalarlo, el portabicicletas seguirá funcionando como es debido. Es posible que la rueda trasera se mueva más de lo normal sin el soporte, pero no es necesario instalarlo.
Ideally no. The bike should be suspended above the floor to allow it to freely pivot. Bikes will come in different lengths and therefore different mounting heights which is why we suggest measuring your bikes first by following our installation guide. Refer to our installation instructions for how to work out your optimum mounting height.
The height that you install your Steadyrack bike rack will vary depending on the bike. As all bikes are different sizes, ideally you want to install the rack to suit each specific bike. Our installation advice page and guide give detailed instructions on how to achieve this! Refer to our Installation Guide for how to work out your optimum mounting height. If you need any further assistance, submit a support enquiry here.
In order to preserve your warranty, unfortunately, the answer is no. If you install your racks in an environment where they will be directly exposed to the elements, it will void our warranty. In doing so, your racks will show signs of rusting and the metal will become dull over time. However, the functionality won’t be affected at all, provided the regular care and maintenance instructions are followed.
There is no specific measurement for this as each bike is different, but the best way to determine a rough estimate is to measure the widest part of your bike, normally the handlebars or pedals, and that will give you a guide as to how far the bike will protrude out from the wall.
It really depends on the width of your handlebars and the pedals. It will fold until the handlebars touch the wall but not quite 90 degrees or flat to the wall. For a normal road bike bar, we would allow about 400mm or around 16 inches, and for a MTB with wider bars probably around 1m or 39 inches (give or take).
It is possible to install a tandem bike in a Steadyrack. However, the rack will need to be mounted higher to allow for the length of the tandem bike. You also need to ensure that the tandem bike doesn't exceed the maximum weight limit of the rack you have chosen. Please note, it can be more difficult to mount a tandem rack in a Steadyrack due to the length of the bike.
Installing your Steadyrack using tamper proof bolts will provide a higher degree of security to prevent theft. It is also important that you do not rely on the rack arms, as the bolts holding these to the rack frame can be undone. We also recommend not leaving bikes in out of the way public or vulnerable places even when locked as it is almost impossible to prevent a professional thief from stealing a bike using cordless power tools.
Each brand of slatwall comes with different mounting brackets for things like bike racks, and therefore, we are unable to create a universal slatwall bracket.
The Classic Range racks are made from chrome plated steel and the ProFlex Range racks are made from black nickel coated steel.
Our racks are not made from recycled products, however, all of our racks are made from recyclable materials as well as all of our packaging.
Steadyrack is proudly Australian-owned and designed and we manufacture our racks in various locations, including China and India.
We have tried to find an effective way to manufacture our products locally, however, to ensure we continue to maintain our quality and great value, it is unfortunately not possible. China has a well-established manufacturing infrastructure, which enables us to take advantage of cost efficiencies without compromising on the durability and quality of our products. By producing our racks there, we can offer them at a price point that ensures you receive excellent value for your money.
While the manufacturing takes place in various locations, we want to emphasize that our product is proudly Australian owned and designed, and we employ staff, consultants, and service providers in many countries including our headquarters in Australia.
Yes – the warranty lasts for a period of five years effective from the purchasing date. Please read our warranty page on our website for full information.
We work hard to ensure that Steadyrack is manufactured to the highest standard. However if you find a fault or you are dissatisfied with your Steadyrack for any reasons, please visit our returns page for more information. If you change your mind, you have 30 days to return your Steadyrack products in new, unmounted condition. Please note, any return shipping costs must be covered by the customer as agreed to in the terms and conditions when purchasing on our website.
Aceptamos devoluciones (que cumplan con nuestra política de devoluciones) a nuestros almacenes situados en Europa, Reino Unido, Canadá, EE.UU. y Australia.
Una vez que el pedido ha sido procesado no puede ser cancelado y el artículo debe ser devuelto a Steadyrack de acuerdo con la política de devoluciones.
El Comprador no podrá suspender los pedidos realizados al Vendedor, salvo con el consentimiento previo por escrito del Vendedor y, en ese caso, sólo si el Comprador reembolsa al Vendedor todas las pérdidas sufridas debido a dicha suspensión o cancelación, incluyendo, sin limitación, todos los daños y gastos incidentales y consecuentes derivados de la misma. La orden del Comprador de suspender o cancelar cualquier pedido puede ser tratada como repudio, haciendo al Comprador inmediatamente responsable de las pérdidas, gastos y otros daños sufridos.
It isn’t uncommon for couriers to split parcels into different consignments if there is more than one carton in a shipment. Your shipment has in this instance. The second consignment of your shipment will be delivered 1-2 business days after the first. If you still have not received your final shipment, please contact Steadyrack Support and we will endeavour to resolve the issue for you.
We understand the shipping costs can be prohibitive, and we sincerely apologise for that. We are always working on better shipping solutions that are more cost effective for our customers as we are aware that the current shipping costs are not feasible.
We can ship products anywhere in the world. If your city/country is not listed on our site please contact submit a support ticket with your details and we can arrange a shipping quote for you.
Disponemos de almacenes en todo el mundo para enviar nuestros portabicicletas lo antes posible a hogares y empresas de todo el mundo. Realizamos envíos desde Europa, Reino Unido, Canadá, Estados Unidos y Australia. Echa un vistazo a nuestros plazos de envío estimados y para ver si su país es elegible para el envío libre.
Shipping times and deliveries vary depending on your country, region and location. Your estimated shipping delivery time will show at the checkout. However, please keep in mind that these may not take into account courier operating days, public holidays and other delivery variables. Once you have placed your order online, it can take from 1 – 3 business days to process your order.
Please visit our Dealer or Distributor page and complete the form and one of our sales team members will be in touch shortly.